Lessons from WeChat’s mini programs for Western airlines

Exploring the success of WeChat's mini programs in Asia, we assess their impact on enhancing the traveler experience.

A new deep dive into passenger frustration with airlines

Our updated analysis of 15,000+ airline reviews reveals what bothers travelers the most in the post-pandemic travel era.

The travel industry is undergoing a fake review storm

Exploring the impact of AI-generated reviews on travel, our analysis delves into emerging solutions reshaping trust in the industry.

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